The hotel was included in the 2008 Michelin Guide Tokyo. That same year, it was also chosen as a Best Value by Budget Travel Magazine.
The Keio Plaza Hotel Tokyo is located in the Nishi (west) Shinjuku area, among business and hotel skyscrapers. From Narita Airport, the hotel can be accessed directly via the airport bus in about 90 minutes (depending on traffic). The hotel can also be accessed by the Narita Express train, which goes from the airport to Shinjuku Station in around 80 minutes. The Keio Plaza is about a ten minute walk from the west exit.
Nishi-Shinjuku is a business area wich is most active in the daytime, with little activity at night (except for the restaurant complex directly around Yodobashi Camera's many buildings, which contain many fast food restaurants as well as izakayas and bars). A fifteen-minute walk to the east side of Shinjuku Station Higashi-Shinjuku takes one to Yasukuni Dori and the all-night-party atmosphere of Kabukicho.
The hotel's proximity to Shinjuku Station allows access to all parts of Tokyo and beyond.
The Keio Plaza Hotel is located in two towers. The Main Tower - 47 floors tall - contains the lobby, restaurants and bars, the wedding boutiques and salon, the clinic and day care, the tea ceremony room, and guestrooms. The 34-floor South Tower houses guestrooms, restaurants and bars, meeting rooms, the Members Club, and the Family Parlor.
The hotel's height provides excellent views from the guest rooms over the Shinjuku area and the rest of Tokyo.
Room amenities include complimentary high speed Internet access, Japanese Yukata (robes), minibar, tea making facilities, and bathroom amenities (including shampoo, conditioner, shower gel, toothbrush, razor, shower cap, comb, and hairdryer).
Plaza Comfort rooms offer the "Plaza Comfort Bed", reclining chairs, and a large writing desk.
Plaza Premier rooms were designed by the London agency GA Design International, and are in a contemporary style. These rooms are exceptionally soundproof, have Simmons mattresses, high tech LCD televisions, and brand name (L'Occitane) bathroom products.
All rooms are around the same size (30 square meters). The difference in level is mainly the quality of the bedding and other amenities.
Hotel amenities include ten bars and restaurants, karaoke facilities, private dining rooms, wedding facilities, the Food Boutique Poppins (which carries fresh bread, tea, and other products for purchase), a fitness club, and an outdoor pool.